Please see below for more information on our policies
Return Policy
All Sales are final! No returns or exchanges.
Cancellation Policy
Orders cannot be cancelled once you have placed your order.
Shipping Policy
Divine Soul Crystals is a small business. Please allow 3-5 business days
for processing and shipping orders. Shipping turnaround can be anywhere between 3-7 business
days depending on the carrier you have chosen for your shipping method (Please allow for additional time during major holidays). We ship Monday-Friday, excluding federal holidays and weekends. Orders will be processed in the order they were received. Once orders are processed, you will receive an email update with your order number and tracking number. If you have not received your order within the shipping timeframe, please do not hesitate to contact us @ divinesoulcrystals@gmail.com. Please refrain from sending emails regarding your order status if the processing time has not lapsed.
Crystal Charging
Divine Soul Crystals wants to ensure that the products you receive are charged and cleared. All our products are either charged under the full moon (i.e. crystals & jewelry) or cleansed/neutralized with sage or a singing bowl.
Crystal Appearance
The crystals we sell vary in sizes, shapes, and tones. You will receive your crystal similar to the one as pictured in the listing. We find the best quality of crystals to sell in our store. Don't be deterred by the crystal's appearance at first glance. Many books and writings state that the more rough in appearance the crystal is, the more metaphysical energy it holds.
Crystal Care
Crystals provide us with an abundance of energy to help us be the best version of ourselves. Although these beautiful stones are beneficial in many ways, they may contain minerals or substances that can be harmful. It is important to to do your own research on crystals and be aware of the crystals that should not be used for elixrs or submerged in water. Many crystals have a protective coat, but it is always best pratice to wash your hands after use. Below are some tips to properly take care of your crystals so they can continue to assist you in your daily life:
Keep away from water (*Tip* Any crystal that ends with "ite" is no bueno! )
-Angelite
-Selenite
-Fluorite
-Lapis Lazuli
-Obsidian
-Sodalite
-Hematite
-Rhodonite
-Chrysocalla
-Opal
-Labradorite
-Malachite
Keep away from sunlight (This will cause discoloration)
-Amethyst
-Aquamarine
-Citrine
-Fluorite
-Rose Quartz
-Smokey Quartz
-Kunzite
-Aventurine (All kinds)
How to Charge Crystals
- Burn Sage or Herbs over your crystals
- Place crystals near or ontop of selenite (i.e charging plate or bowl)
- Place under Full or New Moon
-Set the intention and visualize your crystals being recharged
There are more crystals that should be kept out of water or sunlight. We will update this list as we learn more. We will also post tips on crystal care on our social media platforms. Follow @divinesoulcrystals on Instagram and Faceboook to stay up to date.
Legal Disclaimer
The statements on this site is intended for those who are interested in metaphysical and holistic properties. The information on this site has been gathered from books, writings, folklore, and many other sources that discuss metaphysical and holistic properties. Any products or information on this site is for entertainment purposes only. The statements on this site have not been approved by the Food and Drug Administration. Any products or information that may be found anywhere on this site is not presented as a substitute, or intended to be a substitute for medical advice, treatment, prevention, or diagnosis. The products and information on this site should not be used as a replacement for medical treatment. We offer no guarantees with the products or information on this site. For any medical advice, please consult with a licensed healthcare professional.